Testimonials

Testimonials

Here are a few Testimonials from the Essensuals Bath customers:

Testimonial: An unpretentious welcoming place for even a middle-aged guy to come and celebrate still having some hair. If you’ve got some hair left, why not make the best of it? Chill and just remember to stay for the haircut after the relaxing head massage. – Steve May

An unpretentious welcoming place

Loved my cut and colour the other week! Truly talented and friendly staff! The complimentary wine was also greatly appreciated. can’t wait to come back!

Kelsey Butler

can't wait to come back!

Love Essensuals! Cath has been cutting my hair for 8 years now!..I couldn’t think about going anywhere else!…

Hannah Hall

Love Essensuals!

Amazing customer service better than anywhere I’ve been in the world! Layla thank you x

Abby

Amazing customer service better than anywhere I've been in the world!

Just wanted to say a BIG THANK YOU! to
LAYLA, for sound advice on my colour today……you were right!
EMILY, for giving me 10 years back. I said chop it off and do what you like for a reason…… I trust you!
EMILY, for Felix wanting to fly you to America when he moves, cos no-one over there can touch you. wink emoticon
They listen, they care, and my husband tells me to get my hair done as often as I need because he loves what you do for me.
Thanks, Sam
5/5

Just wanted to say a BIG THANK YOU!

Staff are all very friendly and professional. Consistently great customer service and I’m always very happy with the finished product. Thankfully, although staff are always happy to share helpful information on new products, I’ve never felt pressurised.

10 out of 10, and thank you Emily in particular !!

Sean

Staff are all very friendly and professional.

Been going to this Essensuals Salon for several years on and off now and seeing their Creative Director Charlotte Ward, who is one of the very few hairdressers I have met in my life who understands my oddly thin hair and how to get the best look from it. Many other hairdressers and cheaper salons have ruined my hair in the past so when you find someone who knows what they’re doing then they’re a keeper!

The rest of the staff are great too, I always get a lovely, relaxing hair wash and massage before the cut which they take their time over and a nice cup of coffee with biccies (all important!).

Very happy to recommend this salon.

Lorna Jackson

I always get a lovely, relaxing hair wash and head massage

Thank you to Catherine and her wonderful team. Maisy and l, are as always so pleased with our colour’s and cut. We truly love visiting the salon and wouldn’t go any where else. The best salon by far.xxx

 

Tracey Usher x

Thank you to Catherine and her wonderful team!!

Essensuals hair salon in Bath offer a fantastic all-round service. I am always greeted with a polite welcome from the reception staff and kindly offered a drink while waiting for the appointment with my stylist. The salon has a warm and friendly atmosphere, and even at the busiest of times I have always felt that the staff have everything under control and show the upmost professionalism from start to finish. I give Essensuals Bath 5 stars. Highly recommended!

Stephen, thanks for working your magic on my hair yet again. I wouldn’t go anywhere but Essensuals. As soon as you walk through the door of the salon the staff make you feel special

The friendly and personal service from Emily and Kath is superb. Not only great service but intelligent conversation with it.

Taking the time to find out exactly what result the client is after at every visit, and providing knowledgeable and honest advice on the styles that suit the hair-type, face and life-style of each client.

Very friendly, relaxed atmosphere. Great haircut & colour always – I get many compliments about my hair. Despite being 66 years old, I am treated as a welcome customer and not like an “”old lady””. I really enjoy visiting the salon.

Catherine and her team provide excellent service which feels very personal. I recently had a change of colourist due to a maternity leave and this change over was totally oriented towards making me feel comfortable about the change. The staff team are all highly orientated towads customer care and I feel very welcome when I visit the salon. The sylists and the colourists take a great deal of pride in their professional skills.

I have always been very pleased with hair and Emily (Bath salon) does a fab job.

have visited this salon for approximately 10 years, and was first introduced by my sister who has visited the salon for 11-12 years. As I am very particular about my hair – it is the first thing you notice and as such is an emotive subject, especially if as a woman I feel it doesnt look its best – I have always had the same person cut my hair. I have never had a cut by Catherine that I have been disappointed with, and she listens to what you want and advises professionally. She knows my hair, its characteristics, my style and what will and wont work with my hair type. Plus, I was introduced to Natural Glossing in the last year or so, I finally took the leap to have it done. Tashana took 20 minutes discussing my hair colour, as it was my first time and I was really nervous. I left with a fantastic, complimenting colour. The service and advice at essensuals is priceless!

I have seen two of the stylists so far and have been very impressed by their work, on both occasions they have offered suggestions that I did not expect and that I took up and have been very happy. After some very unhappy visits to other hairdressing salons, I can honestly say that I am very happy to have found essentials. Jodie and Amber are the two stylists that I have seen to date and they were lovely, professional and very friendly. I would recommend them without doubt.

I love this salon. My favorite part is the hair wash and head massage. So many salons get this wrong but these girls get it right every time !!!!

I go to Essensuals because all of the staff make me feel welcome. I always feel confident they know what they are doing. They seem to have the balance between the cutting edge brand and the friendly relaxing atmosphere I enjoy when I have my colour and cut done.

Every time I visit Catherine and her team have been creating the latest fashion somewhere or winning hair awards. There is always a buzz in this place . Well done Essensuals!

I was recommended to Catherine by a friend , I have since found out that she cuts many of my friends hair. I can see why , I turned up for a consultation and she talked me through every detail because I was nervous about having my hair cut short. When I went for my booking she had put together pictures and examples of how it would look and it made me feel valued as a client. She explained how to manage my new style and I can’t believe that any of my previous hairdresser’s hadn’t helped me with this before. I love my new cut.

I have been visiting Essensuals since the salon opened. I have the owner Catherine to cut my hair . Catherine always listens to what I want and has always given me great hair cuts. Even after all these years she still suggests small changes to my style so I never get bored.

Essensuals client

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